Troubleshooting
Something's not working...
Why is it doing that?
- Why is my campaign not spending?
- Why don’t the clicks in Audience Inspector and Interests Breakdown match?
- AdEspresso is rejecting my URL
- I can't select one of my lead forms for data sync
- I can't see my campaign's data on Google Analytics
- Why is my Page post engagement campaign listed as website conversion on Facebook?
Missing something?
- My ad account is missing from the account search drop-down
- My campaigns haven't imported into AdEspresso
- I published a campaign on AdEspresso but can't find it on Facebook
- Why can't I see a certain ad account/page/custom audience?
- Looking for a new Page, audience, or app? Do a sync!
- Missing some terms of service for a custom audience?
Publication issues
- Copyright errors
- Offline conversion data set error
- Failed Facebook campaigns
- Failed Google Ads campaigns
- Error: “Interested In” targeting option is no longer supported
- My campaign got an error during publication but I don't want to have it published anymore